We find the product, build its sales page and handle the orders

On Starter and Growth you pay A$99 today for your first month (Pro: A$449, half price). From day 31 your plan renews at its regular monthly price: A$199 for Starter, A$449 for Growth, A$899 for Pro. Cancel any time before day 31 and you won't be charged again. On Growth, your first month comes with the Starter allowance (3 product searches, 1 landing page, 20 orders); the full Growth allowance starts from month two. The offer is for new members, once per business.

One product you want us to find. We look for suitable suppliers, compare prices and minimum order quantities, confirm each shortlisted supplier is a registered business, and send you our pick. Variants of the same product (for example, different colours or sizes) count as one search.

No. A product search is about finding the right product and supplier. A full Supplier check goes deeper into one supplier: trading history, export records, court cases and disputes, with a written report. It's worth adding before a big first order, and members get it for A$119 instead of A$149.

We ask the supplier to photograph your goods and packaging before they ship, and we review the photos against your order. It catches obvious mistakes, but it isn't an on-site inspection. For that, book a Factory visit / QC inspection, which members get for A$399 a day instead of A$499.

A single page built to sell one product (or one product with its variants): headline, photos, description, key features, price, FAQs and a buy button that takes payment. We write the copy in plain English from the supplier's details and our own checks, and you approve it before it goes live. We can connect it to your own domain, or use a free web address we set up for you.

Extra landing pages are A$79 on Starter, A$59 on Growth and A$49 on Pro. Extra product searches are A$29 each. Big redesigns beyond normal edits are quoted before we start. A new page means a new product. Swapping the product on an existing page counts as a new page. Unused page allowance doesn't roll over.

Your pages stay live until the end of the period you've paid for. After that they're taken offline. Ask us before you cancel and we'll send you the page text and images so you can reuse them elsewhere.

One order we place with a supplier, or one customer order we arrange to ship. If one customer order needs items from two different suppliers, it counts as two orders.

No. Your allowance resets on your billing date each month and unused requests or orders don't carry over.

We keep working. Extra orders are charged at your plan's per-order rate and invoiced at the end of the month. If you're regularly going over, we'll suggest moving up a plan.

Buy a sample on 1688 or Taobao and have it sent to our receiving address in China. We open it, check it against the listing and send you photos and video. If it isn't right, we arrange the return with the seller for you; return postage is charged at cost. Starter includes 1 a month, Growth 3, Pro unlimited.

A 30-minute video or phone call with our team about your products, suppliers, pricing or Australian GST. Starter includes 1 a month, Growth 2, Pro 4.

Yes. If you want stock held in Australia, we arrange it end to end through our partner warehouses: receiving your shipment, unpacking, relabelling or rebranding, storage, pick and pack, and delivery to your customers. We organise it for you as part of your plan. The warehouse and courier fees themselves are passed on at cost. They depend on your product's size and weight, how much stock you hold and where your customers are, so we quote them for each product before anything ships.

Your monthly fee covers our service only. Before each order we send you the product cost and shipping quote (plus Australian warehouse and delivery costs if you use them), and we only place the order once you've approved and paid it.

Yes, anytime. Your plan renews automatically each month on the date you signed up. If you cancel, you keep your plan until the end of the period you've paid for, and you won't be charged again. Upgrades start straight away; downgrades start at your next billing date. Monthly fees already paid aren't refunded for part months, but this doesn't affect your rights under Australian Consumer Law.

Yes. We don't source:

• copies of branded products or anything that breaches trademarks
• weapons, drugs or anything illegal to import into Australia
• items that need Australian safety approval (for example, electrical goods or children's products) unless the supplier can provide valid certificates

Batteries, liquids and powders can be slower and dearer to ship, so we'll flag this before you order.

We check suppliers carefully and follow up on any problems for you, including asking the supplier for a replacement or refund. The supplier remains responsible for the quality of their goods. As the seller, you're responsible for your products meeting Australian rules when you resell them, including the prices, claims and refund policy shown on your landing pages. We'll flag anything that looks risky, but you approve each page before it goes live.