Fixed-price China sourcing help, booked online
Read exactly what's included, how it works and the terms, then pay securely when you're ready. Prices are in AUD and include GST. We're in touch within one business day of every booking.
Two ways to work with us
Book a one-off job when you need it, or join a monthly membership if you're sourcing and selling regularly. Members get the one-off services below at 20% off. All prices, one-off and membership, are on our pricing page.
Fixed-price checks, visits and tours for a specific supplier or order. Pay once, no ongoing commitment.
See one-off servicesWe find products, build a landing page for each one and handle your orders, for a flat monthly fee. Cancel anytime.
See membership plansSee every price in one place →
A "product search" in a membership means we find and shortlist suppliers for one product and confirm the business is registered. It's not the same as a full Supplier check report, which digs into trading history, export records and disputes and comes with a written report. Members can add a full check at the member price whenever they want one.
Report in 3 business daysIs this supplier the real deal?
Before you send a deposit to a factory you found online, we check who you're actually dealing with. Our Mandarin-speaking team looks behind the Alibaba or 1688 profile and tells you, in plain English, what we found.
What you get
- Business licence check: is the company registered, active, and who owns it
- Years trading, registered capital and business scope
- Whether they're a real manufacturer or a trading company
- Export history and certifications they claim, where records are available
- Court cases, penalties or disputes on public Chinese records
- If anything needs confirming, we call the supplier ourselves in Mandarin, so no Chinese needed on your side
- A short written report with our honest take and any red flags
How it works
- Pay online and send us the supplier's name, website or listing link
- We run the checks in Chinese databases and, where useful, contact the supplier
- You get your report by email within 3 business days
Good to know: we work from public records and what the supplier tells us. A clean check lowers your risk a lot, but it can't guarantee how a supplier will perform on a future order.
Secure payment by card, direct debit, Zip or Klarna. By booking you agree to our service terms.
Best value · save A$48Compare three suppliers side by side
Shortlisted a few factories and not sure which one to trust? We check all three and put them next to each other, so the right choice is obvious.
What you get
- The full supplier check on each of the three suppliers
- A side-by-side comparison table: size, years trading, factory or trader, red flags
- Our recommendation on which one to talk to first, and why
- We speak to the suppliers in Mandarin where needed, so you don't have to
How it works
- Pay online and send us the three suppliers' names or links
- We check each one and compare them
- You get your comparison report within 5 business days
Good to know: the three suppliers should be for the same product or project. Need more than three? Book a free call and we'll quote it.
Secure payment by card, direct debit, Zip or Klarna. By booking you agree to our service terms.
Photos, video & written reportOur eyes in the factory, so you don't have to fly
One of our China team spends a full day at your supplier. Either a factory audit before you place an order, or a quality inspection before your goods ship, so problems are caught while they can still be fixed.
What you get
- We contact the factory in Mandarin and arrange the visit for you, so no Chinese needed on your side
- A full working day on site with your supplier
- Factory audit: real address, production lines, staff, equipment and capacity
- Or pre-shipment inspection: product checks against your specs, packaging, labels and quantities
- Photos and video from the floor
- A written report within 2 business days of the visit
- Local transport within the main industrial areas included
How it works
- Pay online for the number of days you need
- Send us the supplier's details and your checklist. We call the factory in Mandarin, agree a date with them and confirm it with you (please allow at least 5 business days)
- We visit, and you get photos and video on the day
- Your written report follows within 2 business days
Good to know: once the date is set, our team books travel to the factory, and that cost can't be recovered. You can move or cancel the visit for free up to 3 business days before the confirmed date. After that, or if the factory isn't ready or won't let us in on the day, the day is charged in full; we'll still report everything we saw.
Factories outside the main industrial areas may need extra travel, which we always quote and agree with you first.
Secure payment by card, direct debit, Zip or Klarna. By booking you agree to our service terms.
Live, with interpretingWalk the factory floor from your desk
See the factory for yourself without the flight. We visit your supplier and take you through it on a live video call, asking your questions and translating every answer.
What you get
- A live video tour of the factory, showroom and samples
- Real-time interpreting between you and the supplier
- We ask your questions on the spot and push for straight answers
- A short summary of what was agreed, sent after the call
How it works
- Pay online for the hours you need
- We arrange a time with you and the supplier (Australian business hours work well)
- Join the call by WhatsApp, WeChat, Zoom or Teams, whichever suits you
Good to know: this works best for factories in the main industrial areas where our team already is. Some factories limit filming in certain areas; we'll let you know beforehand if so.
Secure payment by card, direct debit, Zip or Klarna. By booking you agree to our service terms.
One parcel, one freight billAll your samples in one box to Australia
Ordering samples from several suppliers? Shipping each one to Australia separately adds up fast. Have them all sent to our China team instead, and we send you one parcel.
What you get
- A China receiving address for your suppliers to ship to
- We check each sample arrives and send you photos
- We repack everything safely into one parcel
- A freight quote by weight before anything ships, so there are no surprises
How it works
- Pay the service fee and we send you the receiving address and labelling instructions
- Your suppliers ship their samples to us
- Once everything's in, we send photos and a freight quote
- You approve and pay freight, and we ship to your door
Good to know: freight is quoted and paid separately. Some items, like batteries, liquids, powders and anything restricted by Australian customs, can't be sent by normal courier; we'll tell you if a sample needs special handling.
Secure payment by card, direct debit, Zip or Klarna. By booking you agree to our service terms.
Deposit comes off your final invoiceCome to China with people who've done it
Trade shows, factory visits and Yiwu, planned around what you sell. The deposit secures your place and starts the planning; the full trip is quoted to you before you commit to anything else.
What you get
- A planning call about your products, budget and dates
- A trip plan: which shows, markets and factories are worth your time
- Factory meetings lined up in advance
- A full written quote for the trip before you book flights
- The A$500 is credited against your final invoice
How it works
- Pay the deposit online
- We book a planning call within one business day
- You get your trip plan and full quote
- Once you approve, we lock in meetings, interpreters and on-the-ground support
Good to know: flights, hotels and visas are paid by you directly. If you decide not to go ahead before we've made any bookings for you, we refund the deposit in full.
Secure payment by card, direct debit, Zip or Klarna. By booking you agree to our service terms.
The fine print, in plain English
These terms apply to every service booked and paid for on this page. If anything's unclear, ask us before you book.
Prices and payment
All prices are in Australian dollars and include GST. You pay in full when you book (or the deposit, for China trips), and we email you a tax invoice. Payments are processed securely; we never see or store your full card details.
When we start
We contact you within one business day of your booking to confirm the details. Delivery times (for example "3 business days") start once we have everything we need from you, such as the supplier's name or your inspection checklist. Business days are Monday to Friday, excluding public holidays in Australia and China (including Chinese New Year and Golden Week).
Rescheduling and cancelling
- Changed your mind before we've started? We'll refund you in full.
- Factory visits can be moved or cancelled for free up to 3 business days before the visit date. After that our team has already travelled or booked travel, so the day is charged in full. The same applies if the factory isn't ready or refuses entry on the day.
- Video tours can be rescheduled for free with at least 2 business days' notice.
- For other services, if you cancel after we've started work, we'll refund whatever we haven't yet done for you.
- China trip deposit: fully refundable until we make bookings on your behalf; after that, any booking costs already paid are deducted.
What we are, and what we're not
We're an independent sourcing agent working for you. We don't make or sell the goods, and we don't take commission from suppliers. Any purchase of goods is between you and the supplier. Our checks and inspections are done with care and reduce your risk, but they can't guarantee a supplier's future behaviour or the quality of goods we haven't inspected.
Member prices and membership terms
Member prices apply while your membership is active and paid up. To get the member price, book through us (reply to your membership email or contact your account person) rather than the checkout buttons on this page, and we'll send you a member payment link. Membership allowances, renewals and cancellation are explained on the membership page, and every member price is on the pricing page.
Your rights
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms takes away those rights. If something isn't right, tell us and we'll work to fix it.
Privacy
We use your details only to deliver the service you booked and to contact you about it. We share supplier-related information with our China team only as needed to do the work.
Last updated November 2026. Questions? Get in touch.